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Complaint Form

 

STEP 1: INFORMAL COMPLAINT PROCESS AND CONTACTS

Santa Rosa Academy strives to empower site and department leadership members to resolve issues early and at an informal level. All complaints should be initiated at the earliest level. The initial step should always begin with the immediate supervisor of the department or program. If attempts to resolve at this level are unsuccessful, the school has processes available to assist with resolution through a formal level.

Complaints concerning school site personnel (teachers, classified staff, parents, students, programs, etc,) should be directed to the appropriate principal.

Complaints concerning school programs should be directed to the appropriate department/person in charge of the program.

Complaints concerning district administrators (principals, directors, coordinators, etc.) should be directed to the Executive Director.

Title IX and Gender Equity complaints See Step 2: Formal Complaint Process and Contacts.

If you are unsure about the appropriate contacts to pursue the informal process, please call the office receptionist at 951-672-2400.

 
STEP 2: FORMAL COMPLAINT PROCESS AND CONTACTS

 

If you have gone through the informal process and find yourself at the point of needing to file a formal complaint, we are here to help.

Below are the Board Policies, Administrative Regulations, and Forms to assist you with determining what type of complaint process you may want to file under.  Please review the documents and proceed with filing the appropriate form.  Again, please understand, these forms are only necessary if you wish to pursue the formal complaint process.

Completed complaint forms should be directed to:
Dr. Robert Hennings, Executive Director
rhennings@sra.mn
Phone: (951) 672-2400

  • Complaints Concerning School Employees: Board Policy 1003 - Complaint Form
  • Complaints Concerning Instructional Materials: Board Policy 1002 & Administrative Procedure 1002.1 - Complaint Form
  • Uniform Complaint Procedures / Title IX and Gender Equity: Board Policy 1008 & Administrative Procedure 1008.1 - Uniform Complaint Form.

    Complaints alleging unlawful discrimination including discriminatory harassment, intimidation, or bullying in district programs and activities, against any protected group as identified under Education Code 200 or 220, Government Code 11135, or Penal Code 422.55, including actual or perceived sex, sexual orientation, gender, gender identity, gender expression, or genetic information, ethnic group identification, race, ancestry, national origin, religion, marital or parental status, color or physical or mental disability, or age, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics in any district program or activity that receives or benefits from state financial assistance (5 CCR 4610). Title IX and Complaints Compliance Officer – Sondra Evans/Designee, Human Resources Director 27587 La Piedra Road Menifee, CA 92584  (951) 672-2400. The complaint policies below are a part of the UCP Process, which covers Title IX and Gender Equity complaints.

  • Student Nondiscrimination/Harassment: Board Policy 4003 & Administrative Procedure 1008.1 - Uniform Complaint Form.

  • Student Sexual Harassment/Discrimination/Harassment/Intimidation: Board Policy 4002 & Administrative Procedure 1008.1 - Uniform Complaint Form.
 

Completed complaint forms should be directed to:

Sondra Evands, Director of HR
sevans@sra.mn
Phone: (951) 672-2400

Charter schools are not allowed to discourage a pupil from enrolling or seeking to enroll in the charter school because the pupil exhibits any characteristics such as students with disabilities, academically low-achieving, English learners, neglected or delinquent, homeless, socially economically disadvantaged, foster youth, or based on nationality, race, ethnicity, or sexual orientation. Charter schools are not allowed to request a pupil’s records before enrollment or encourage a child who is enrolled in a charter school to disenroll or transfer to another school. A parent, guardian, or pupil (18 years or older) may file a Charter School Complaint Form to the authorizing entity if they suspect the charter school is in violation of Education Code Section 47605(e)(4).

Please click here to access the Santa Rosa Academy Complaint Notice and Form.